Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.Click Change plan settings for the plan you want to change.Click Hardware and Sound, then click Power Options.On your keyboard, press the Windows key + X and select Control Panel.The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
